The Nintendo Wii U and 3DS online services will be terminated this April, but users will still be able to download purchased software and updates for their games.
Customers left cold as Fanatec says Sony validation is delaying ClubSport DD+ wheel base: 'we expected to receive this approval sooner'
05.01.2024 - 15:15 / pcgamer.com / Sony
Fanatec has delayed the release of its upcoming ClubSport DD+ racing wheel base due to a slow licensing process at Sony, the company has told customers awaiting the product. Originally expected to arrive with customers in December, the DD+ is now in a limbo until Fanatec can square it away with the console giant.
«The ClubSport DD+ is the first product on the market incorporating Sony’s new security electronics,» an email sent to pre-order customers from Fanatec says. «Consequently, the product approval procedures are comprehensive and time-consuming. Initially we expected to receive this approval sooner. To date, we are still waiting for it, which is why we are currently unable to ship your order.»
«We hope to have an update on the matter by mid-January and are doing whatever we can to expedite the approval process and deliver this exciting new product to you as quickly as possible.»
I've reached out to Fanatec to ask for any further information it can share on the specific cause of the delay.
Speaking to one customer awaiting their order originally expected around December 27, I was pointed to a Fanatec forum thread from October in which Fanatec notes that this console licensing is still subject to Sony's final product approval. It also notes in an update to that same thread that pre-orders had opened with the exception of Japan, specifically due to licensing reasons in the country.
Licensing can be tricky. It was only recently that Microsoft announced it would crack down on third-party wireless controllers, and I recommend anyone check out this article from Duncan Robertson over at GamesRadar regarding what the licensing process actually looks like in light of that decision. Note the specific part about dedicated and proprietary chipsets required for PlayStation and Xbox pads. Also the bit about the regular meetings with representatives.
With that in mind, Fanatec has sold officially licensed Sony products in the past including the Gran Turismo DD Pro and Podium lines, which suggests it likely had a good idea of the licensing process going into production and the timeframes related to that. It is also working closely with Sony. From the aforementioned statement, it sounds like Sony's new security electronics have thrown the company an unexpected curveball and one that even a company with some experience in the matter didn't see coming. That happens sometimes, but judging from the reaction to the delay from those affected the messaging could and should have been clearer.
A tricky pill to swallow for customers is why they were given an expected ship date starting in December for a product pre-ordered in October which in January has a licensing issue for which there is no firm later shipping date.
The website gametalkz.com is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.
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