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30.08.2023 - 19:47 / eurogamer.net
Activision has announced new measures to combat toxicity within Call of Duty, confirming it'll be introducing what it calls «global real-time voice chat moderation» alongside the launch of Modern Warfare 3 on 10th November, with a US beta trial of the feature starting today.
Call of Duty's new voice chat moderation system will employ AI-powered technology from Modulate to identify and enforce against toxic speech in real-time, with flagged language including hate speech, discrimination, and harassment.
An initial beta for Call of Duty's new voice moderation system is being rolled out across Warzone and Modern Warfare 2 starting today, 30th August, in North America, and a global release will coincide with Modern Warfare 3's arrival in November. Activision notes the tools will only support English at first, with additional languages coming «at a later date».
In a Q&A accompanying today's announcement, Activision explains the AI-powered system will only be responsible for identifying and reporting percieved offences for further review — attaching a behaviour category and rated level of severity to each submission — and that the publisher itself will determine how each violations is enforced based on its Security and Enforcement Policy.
It adds that «trash-talk» will be acceptable along as it doesn't fall within the definition of harmful language outlined in its Code of Conduct, and notes that the only way to opt out of the new moderation system is to disable in-game voice chat.
Activision says Call of Duty's existing anti-toxicity moderation policies have so far resulted in voice and/or text chat restrictions across over 1m accounts since the launch of Modern Warfare 2, and that 20 percent of players did not reoffend after receiving a first warning.
Today's announcement follows the introduction of similar moderation measures elsewhere in the industry. Microsoft, for instance, launched a player-driven voice chat recording and reporting tool for Xbox in July, which is currently in testing with Insiders, while League of Legends studio Riot has been experimenting with voice chat moderation for some time.
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A few hours ago, Activision announced the next step in its fight to combat online toxicity in the Call of Duty franchise with the North American rollout of an AI-powered real-time voice chat moderation tool.
Activision is turning to AI to help it moderate voice chat in Call of Duty games.
Call of Duty is joining the growing number of online games combatting toxicity by listening to in-game voice chat, and it's using AI to automate the process. Activision announced a partnership with AI outfit Modulate to integrate its proprietary voice moderation tool—ToxMod—into Modern Warfare 2, Warzone 2, and the upcoming Modern Warfare 3.
Activision announced on Wednesday that it would be collaborating with Modulate to create a new voice chat moderation system debuting with .
Games have the power to connect people across the world in enjoyment and teamwork, but they can also create a space ripe for toxic speech and hatred. Activision is attempting to minimize the latter, announcing a new collaboration with Modulate, a company using technology to identify these issues, for direct voice chat moderation in Call of Duty.
Call of Duty is now making use of AI to help find "hate speech, discriminatory language, harassment, and more" in voice chat and ban jerks from the game.
Activision partners with Modulate for a new enforcement system in Call of Duty.