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15.12.2023 - 03:35 / gamingbolt.com
Developer Creative Assembly has released a statement regarding recent negative feedback concerning the pricing for Total War: PHARAOH, as well as the Shadows of Change DLC for Total War: Warhammer 3. In its statement, the studio acknowledges the mistakes it made with the game as well as communication surrounding it, and as a result, both Total War: PHARAOH and Total War: Warhammer 3 will see some changes.
“It has been a difficult few months, and we recognize that we have made mistakes when it comes to our relationship with you all,” says the statement. “It’s been a constant conversation internally on how we can get back to solid ground. What’s clear is that it won’t be easy and that it will take time and effort.”
“We see the confusion, the frustration, and the distrust of us across the community and honestly, it breaks our hearts. We make games to bring you joy, to inspire a love of history, of fantasy, and strategy games. Total War is our everything, we care about it as deeply as you. Recently, it’s clear that we have failed to demonstrate that in our actions.”
As part of its plans going forward, Creative Assembly has announced that Total War: PHARAOH players on Steam will notice a partial refund having been processed, with funds being added to players’ Steam Wallet. This is due to Total War: PHARAOH getting a price cut down to $39.99. The first planned DLC for the game will also be released for free in early 2024.
Going forward, Total War: PHARAOH will also see incremental updates. Plans regarding these updates, which will bring in new features like expanded campaign map size and new factions, will be revealed once the new year rolls in.
Total War: Warhammer 3, on the other hand, will see an ongoing series of updates. With complaints having stemmed from the last DLC for the game, Shadows of Change, being considered not worth its asking price because of a lack of content, the studio has announced a major update for the DLC. Slated for release in February 2024, the update will flesh out the Shadows of Change DLC.
This also means that the planned Thrones of Decay DLC, originally set for a Winter 2023 release window, will now instead be released in April 2024. The studio says that it wants to ensure that Thrones of Decay doesn’t repeat the mistakes of Shadows of Change.
“Where we make mistakes in this next part of our journey, we’ll work hard to act faster to address them, to iterate whilst we learn from those moments, and to always be taking steps in the right directions,” says the studio. “We hope that you can find patience for us as we find our footing again, and we hope in the coming months we can prove to you with actions along with words.”
Total War: PHARAOH andTotal War: Warhammer 3 are both
The products discussed here were independently chosen by our editors. GameSpot may get a share of the revenue if you buy anything featured on our site.
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Creative Assembly has posted a length message from the Total War franchise leadership, looking to repair the company’s relationship with the fanbase of the long-running strategy game series. In particular, the studio will bring free updates for the Total War: Warhammer 3 Shadows of Change DLC, and the price of Total War: Pharaoh is being reduced with partial refunds for all those that bought the game.
The vice president of Total War studio Creative Assembly, Roger Collum, has released a lengthy statement apologizing to the strategy series’ fans for its “mistakes when it comes to our relationship with you all.” He outlined the studio’s plans to improve the poorly received Warhammer 3 DLC,Shadows of Change, delay the upcoming Thrones of Decay DLC, and alter the pricing of Total War: Pharaoh.
Creative Assembly has addressed the disgruntled Total War community, apologising for what has admitted were a series of missteps this year with the release of Total War: Warhammer 3 DLC and the struggling Total War: Pharaoh.
I haven’t been keeping up with player reaction to the latest Twar and Twarhammer games, but it seems players are none too pleased with Creative Assembly right now. In a rather dramatic open letter, the company's vice president Roger Collum has acknowledged that Total War: Warhammer 3’s Shadows of Change add-on and the recent historical strategy outing Total War: Pharaoh did not ship in a desirable state, with complaints ranging from wobbly execution to overpricing. The studio will try to make things right by offering partial refunds to Pharaoh owners and giving away DLC on top of the usual updates.
Creative Assembly has apologised for «missteps» it made with the Total War series and is offering partial refunds of Total War: Pharaoh on Steam.
The Total War: Warhammer series has a tradition of excellent DLC, whether it adds new armies like Curse of the Vampire Coast, expands existing ones like The Warden & The Paunch, or offers an entirely new campaign mode like the free Mortal Empires and Immortal Empires add-ons. The recent Shadows of Change DLC for Total War: Warhammer 3 was not so well-received, however, being sold for the same price as one of the full army-adding expansions while offering value closer to that of a faction-expanding one.