A new Xbox error message has revealed that “unauthorized accessories” will soon be blocked from use, with users being encouraged to return products from stores and manufacturers.
12.10.2023 - 16:11 / pcmag.com
Cloud gaming provider Shadow PC has suffered a data breach after a company employee accidentally downloaded malware to play a game.
On Wednesday, the company sent out an email, notifying customers about the breach, which allowed the hacker to steal user information, including email addresses, dates of birth and billing addresses.
In the email, Shadow’s CEO Eric Sèle says the breach occurred last month after a “social engineering attack” targeted a company employee.
“This highly sophisticated attack began on the Discord platform with the downloading of malware under cover of a game on the Steam platform, proposed by an acquaintance of our employee, himself a victim of the same attack,” Shadow’s CEO wrote.
The statement is thin on details, including what strain of malware was used. But it sounds like the malware was circulated over Discord, a chat platform popular among gamers. The employee downloaded the malware, thinking it was related to a game on Steam, but it actually gave the hacker a way to remotely access their computer.
The hijacking then helped the attacker access a cloud provider for Shadow, which led to the theft of customer information. “The information concerned is your first and last name, e-mail address, date of birth, billing address and credit card expiry date,” Shadow’s CEO added.
The good news is that no passwords or sensitive banking information from customers was looted in the attack. However, it appears the hacker has begun trying to sell the stolen information. BleepingComputer noted that a user in a popular hacking forum claims to have access to data on 533,624 users at Shadow.
“After an attempt at amicable settlement, which they (Shadow) deliberately ignored, I decided to put the database up for sale,” the mysterious user claimed.
We’ve reached out to Shadow for more information and we’ll update the story if we hear back. In the meantime, the company’s email is urging customers to activate multi-factor authentication over their accounts and be on guard for phishing emails.
A representative for Shadow also posted on Reddit that customers can choose to delete their account with the company by submitting a support ticket. “Please note, that our Support Team is handling a high volume of requests and will be working to answer your concerns so the response time may take longer than expected,” the representative added.
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